Back on Track: Transforming Virginia’s Child Welfare System

Despite the best of intentions, deeply committed staff, and significant resources, public child welfare agencies are continually challenged in their efforts to help children and families. For reform-minded administrators across the nation, the question is, how did things go so wrong? The answer, in part, may lie with the multiple masters these systems must serve: The elected, appointed, and judicial officials that shape them; the taxpayers that fund them; the staff members, providers, and community
representatives that influence them; and the clients themselves. Faced with the daunting task of improving complex public systems, the Annie E. Casey Foundation has found one approach that can unite these often competing interests: A focus on results.