This Privacy Policy Statement applies to the website or services owned and operated by Evident Change. Evident Change is a nonprofit that uses data and research to improve our social systems. Evident Change (referred to as “we,” “us,” and “our” in this privacy policy statement) partners with hundreds of social service agencies and organizations across the United States and internationally.

The following information will help website users understand how we collect, use, share, and safeguard personal information. It also describes our role in supporting social service agencies and organizations regarding use, access, and correction of personal information.

Our Commitment to Privacy, Security, and Confidentiality

As outlined in our mission and values, we promote just and equitable social systems for individuals, families, and communities through research. Our business model is designed to help our clients investigate and improve systems so that they work more equitably for everyone. Trust is an integral aspect of serving our clients. We consider data provided to us to be “in trust” and not generally available to the public and for which an expectation of confidentiality exists.

Data files are files received in trust from clients. These files can contain administrative, survey, or research data and may include information that can be used to identify a person in a confidential system. Regardless of whether such files contain personally identifiable information (PII), they are considered to be sensitive data to Evident Change as we process that information.

Security measures are in place on this website to protect against the loss, misuse, or alteration of the information we can control. We offer industry-standard security measures available through web browsers for data collected on this website. When users access this website, the confidential information provided—such as name, address, email, or credit card data—is encrypted with Secure Sockets Layer (SSL). Please remember that email, which is different from encrypted website sessions, is not secure. Therefore, we ask that website users do not send us sensitive information via an unsecured email message.

Information Collection

Evident Change publishes educational content and information through its research, newsletters, webinars, events, and blogs. Our website supports the collection of personal information for individuals or organizations to subscribe to such communications. The personal information collected on this site is used solely to fulfill these requests, and individuals or organizations can unsubscribe from receiving educational and informational content at any time.

Evident Change does not collect personal information directly from individuals for the services we provide to social services agencies and client organizations. Evident Change is the vendor or service provider to its clients, which have the relationship with the individuals involved in a case management or confidential system. Specific privacy notice, consent, access, and quality obligations for individuals assigned to a social services agency or client organization are the accountability of the client based on respective state law or agency jurisdiction.

Evident Change does collect information on this website from donors who have made tax-deductible contributions to our work effort as a nonprofit 501(c)(3). The donor information we collect is kept confidential and is not shared with anyone outside of our organization other than our vendors that facilitate the processing of donations for payments. We collect donor information and informational newsletter subscription preferences in order to share updates with our donors about Evident Change activities. Donors can unsubscribe at any time.

Evident Change invites job applicants to subscribe to our informational newsletters, which include updated job postings. Subscribers to any newsletters can unsubscribe at any time.

This website is hosted in the United States. By using this website, users are providing their consent for any transfer of data from their geographic region to Evident Change for data processing and request fulfillment in the United States.

Data Use, Retention, and Disposal

Evident Change is committed to responsible data management, which includes the use, protection, and destruction of client and agency confidential information. Evident Change establishes formal agreements with its clients that provide the authorization to receive client confidential information for data processing. These agreements govern our actions for use, retention, and disposal of any client confidential information. We maintain policies and procedures that provide direction to employees regarding their role and our objectives to maintain privacy, security, and confidentiality of client information.

Evident Change recognizes the importance of using and retaining records in a consistent, systematic, and reliable manner so that they can be retrieved promptly when required for legal, regulatory, or operational reasons. Evident Change provides its clients with services and applications to support collecting and/or transforming an agency’s case management data into valuable information they can act on. Our role for the data processing of any confidential client data is governed by our agreements with clients. Evident Change maintains policies and procedures that address its obligations for data use, retention, and disposal for our services based on client requirements.

Information Sharing

Evident Change maintains strict standards for data or information sharing based on contractual obligations and the needs of our clients. These standards define the limitations and authorizations for use of third-party relationships to support the services. We do not rent, share, sell, or disclose client confidential information for commercial purposes.

We contractually require that our vendors, consultants, suppliers, and contractors have appropriate security measures in place and follow all contractual requirements regarding the security and the collection, use, and disclosure of any client confidential information. They are expected to abide by the terms of their contract when conducting work for us and are prohibited from using personal information for any other purpose.

Tracking Activity on Our Website

When individuals browse our site, we gather certain information and store it in log files. We use session cookies to improve navigation and access to information on this website. This information may include number of visitors, the source or referring web page, pages visited, downloaded file activity, date/time stamp, and/or clickstream data.

We use a third-party service that tracks and aggregates this non-PII about visitors to help us improve the performance of our website. Users may limit the use of cookies at the individual browser level, but if cookies are disabled, the display of certain features or functions may be limited.

Children Visiting Our Website

This non-commercial website is intended for adult use. Evident Change does not knowingly collect information directly from children younger than 13 on this website. If we become aware of any collection of personal information from children on this website, we will delete it immediately.

Other Websites Linked to This Site

This website contains links to other sites that may or may not be owned or controlled by Evident Change, primarily for the processing of donor submissions. We encourage you to be aware of this when leaving this site and to read any applicable privacy policies and terms posted on web pages that collect PII. This privacy policy applies only to information collected on this website.

Changes to Privacy Policy

By using this website, you consent to this posted Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Your continued use of this website after posted changes to these terms means that you accept these changes.

We may change, modify, or update our Privacy Policy at any time due to changes in business practice or privacy obligations with our clients. Any changes to the privacy and security policy will be posted on this website and any other place we deem appropriate so that our statement provides awareness of the information we collect or process, as well as how we use and protect it.

Contact Us

Evident Change is committed to addressing the needs of the clients and the vulnerable populations being served. If you have inquiries, questions, complaints, or disputes regarding this Privacy Policy, the practices of this website, or your dealings with this website, please contact us.

Evident Change
426 S. Yellowstone Drive, Madison, WI 53719
520 3rd St. Ste 101, Oakland, CA 94607
Phone: 800-306-6223
Email: privacy@evidentchange.org